Returns & Exchanges (Europe, UK & Switzerland)

We hope you love your DUC DORÉ piece. If not, you may return or exchange it within 14 days of delivery.

• Items must be unused, unworn, unwashed, and in their original condition with all labels attached.
• Damaged, worn, washed, or altered items cannot be returned.
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• Refunds are issued to the original payment method after your return has been received and inspected. Please allow 5–10 business days for the refund to be processed.
• Please contact us before returning an item to receive the correct return instructions and return address.

Last updated: September 2026

Livraison européenne
Livraison fiable dans toute l'Europe.
Paiement sécurisé
Paiements protégés avec des prestataires de paiement de confiance.
Services clients dédiés
Assistance personnalisée avant, pendant et après votre achat.
Retours faciles
Retours simplifiés pour plus de sérénité.

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